Brand Manager

Job Summary

The Brand Manager (BM) is responsible for daily contact between the agency and one or more client accounts. The BM interfaces with various agency departments to move projects through on behalf of the client. This includes meeting with the assigned art director, associate creative director or appropriate creative contact concerning creative issues and input, the media director concerning media issues, the public relations director concerning publicity, and the operations team concerning scheduling and timing. Provides services using a consultative approach, ensuring the client maintains confidence in work performed. The BM has major input in developing strategic marketing plans for their clients. After plans are developed and presented to clients, the BM is responsible for carrying out the plan on a daily basis. The Brand Manager may participate in new business efforts for clients they might serve. Reports to a senior or director member of the brand team.

Essential Duties and Functions

• Produces and supports advertising and marketing campaigns, pitches, communications, and creative materials as contracted for services by the client.
• Meets regularly with production manager/creative director/traffic manager/media/public relations staff to coordinate agency efforts on behalf of assigned clients/accounts.
• Effectively presents, sells and defends all agency work/proposals to clients; supports other client service team members in these functions.
• Keeps apprised of clients’ brands/products/services/marketing developments.
• Assists in preparing client invoices, proposals, marketing/media/public relations planning.
• Performs daily entry of billing information into Workamajig software.
• Ensures prompt collection of accounts receivable.
• Actively seeks additional projects/new business from client contacts.
• Keeps apprised of progress of clients’ projects through production and traffic managers or other relevant personnel.
• Follows up to ensure work to be performed is delivered on time and to client’s satisfaction.
• Communicates with clients on account matters as needed to ensure client needs are met.
• Conducts him or herself outside the agency in a manner in keeping with the firm’s core values and guiding principles.

Minimum Qualifications

Educations and Experience

• High school degree or equivalent.
• Bachelor’s degree in marketing, communications/public relations or a related field.
• Minimum of three years of business experience supporting a marketing or sales group.
• Account coordination experience desired.

All interested applicants should send cover letter, current resume and online portfolio to careers@chappellroberts.com with “Brand Manager” as the subject line.